1. MP54 IP Overview
The MP54 IP Teams phone by Yealink is a state-of-the-art handset based on the Android 12 operating system.
The phone will allow you to make, receive, transfer, and join calls, create and join Teams meetings, as well as well as use wireless headsets if necessary.
1.1 Technical Specifications
Specifications
Introduction
Audio Features
• HD voice: HD handset, HD speaker
• Hearing aid compatible (HAC) handset, magnet handset
• Yealink Noise Proof Technology
• Audio codec: SILK, Opus, G.722, G.722.1, G.722.1C, G.711 (A/μ), G.723, G.726, G.729AB , iLBC
• Full-duplex hands-free speakerphone with AEC
• VAD, CNG, AEC, PLC, AJB, AGC
Phone Features
• Call controls
- Call hold/Call mute/Call transfer/Call forward
- Visual voicemail
- Synchronized call logs
• Meeting call controls
- Mute/unmute, hold/resume
- Hang up
- Add/remove participant
- Join Skype for Business meetings
• Phone lock/unlock
• Emergency calls
• Hot desking
• Accessibility
• Screensaver, Power saving
• Common Area Phone (CAP)
• Teams & SIP Hybr id mode (Teams version only)
Display and Indicator
• LCD screen:
- 4” 480×800 capacitive touch screen
- Two-angle [45°/ 53°] stand
- 5 points multi-touch surface
• Dark theme
• Multi-language user interface
• Full keyboard
• LED for call and message waiting indication
• Dedicated Teams button
• Presence integration
Interface
• Dual-port Gigabit Ethernet
• Power over Ethernet (IEEE 802.3af), class 3
• 1 x USB Type A port
- USB headsets
- Bluetooth headset (Only with Dongle)
- Wi-Fi (Only with Dongle)
• 1 x Security lock port
• 1 x RJ9 (4P4C) handset port
• 1 x RJ9 (4P4C) headset port
Management
• Configuration: Browser/Phone/Auto Provisioning
and Device Management Platform
• Provisioning priority management
• Auto Provisioning via Activation Code
• Yealink Redirection and Provisioning Service (RPS)
• QoE (Monitoring Repor ts)
• Reset to factory, reboot
• Package tracing export, system log
• Screenshot via URL
• Supports Microsoft Device Management Platform
• Supports Yealink Device Management Platform (YMDP/YMCS)
• Supports Unify Square Device Management Platform
Network and Security
• IPv4/IPv6
• IP Assignment: Static/DHCP
• Proxy mode
• HTTP/HTTPS web server
• Time and date synchronization using SNTP
• Transport Layer Security (TLS)
• HTTPS certificate manager
• IEEE802.1X
Other Physical Features
• Color: Classic Grey
• External Yealink AC adapter (optional): AC 100-240V input and DC 5 V/2 A output
• USB output currency: 5 V/500 mA
• Power consumption (PSU): 1.7-5.3 W
• Power consumption (PoE): 2.3-6.8 W
• Dimension (W × D × H × T): 223 × 159 × 127 × 36 mm
• Operating humidity: 10-95%
• Operating temperature: -10-50°C (+14-122°F)
Package Features
• Package content:
- Yealink MP54 IP phone
- Handset with handset cord
- Ethernet Cable (2m CAT5E FTP Cable)
- Stand
- Quick Start Guide
- Power Adapter (Optional)
• Qty/CTN: 5 PCS
• N.W/CTN: 4.8 kg
• G.W/CTN: 5.3 kg
• Giftbox size: 249 × 179 × 103 mm
• Carton Meas: 529 × 188 × 261 mm
Compliance
2. Setup Wizard
- Select the display language and click
.
- Select the desired time zone and click
.
2.1 Sign Into Teams Accounts
- Enter the code shown on your device and select Next.
- Enter your user credentials to sign in.
A confirmation message is displayed after successfully signing into Microsoft Intune Company Portal.
- After the device signs in successfully, tap Got it.
No.
Item
Description
1
Volume Key
Adjust the volume of the handset, the speakerphone, the earphone, the ringer, or the media.
2
Teams Key
Initiate a Teams conference call by meeting now.
3
Speaker
Provide audio output during hands-free.
4
Keypad
Enable you to enter numbers, letters, and special characters.
5
Speakerphone
Toggle the speakerphone (hands-free) mode or not. The LED indicator glows green when the speakerphone is activated.
6
Mute Key
Toggle the microphone on or off. The LED indicator glows red when the mute feature is activated.
7
Headset Key
Toggle the headset on or off. The LED indicator glows green when the headset is activated.
8
Touch Screen
4 inches (480 x 800) capacitive touch screen, tap to select items and navigate menus.
9
Power LED Indicator
Indicate phone statuses:
When receiving an incoming call, it fast flashes.
When receiving a voice message, it slowly flashes.
3. Making a Call
To make a conventional call:
- Pick up the handset, press the Speakerphone key or press the headset key.
- Enter the contact number.
- Press Call
Place a Call from Call History:
You can place calls to contacts from the call history list containing incoming, outgoing, and missed calls.
-
Go to Calls > RECENT screen, select the desired contact.
- Select
to place an audio call.
Place a Call from People:
You can place calls to people within the company by searching for them.
- Press People
- Press the Search button in the top right of the creen
- Start typing their name
- Press their name
-
Press
4. Answering a Call
When you receive an incoming call on your phone, you can choose to answer it in various ways.
- Pick up the handset
- Press the Speakerphone key
- Press the Headset key
You can answer an incoming call if you are already on a call – this will place the original call on hold.
- Press
on the phone screen.
To end an active call, press 
5. Merging Calls
You can merge the active call, and the held calls on your phone.
- During a call, go to > Merge with xx (xx refers to the contact name).
6. Transferring Calls
You can transfer a call to another party using the blind transfer or the consultative transfer method. You can transfer calls to other contacts immediately without consulting with them first.
Perform a Blind Transfer:
- During a call go to Transfer > Transfer now. The call is placed on hold.
- Select the desired contact or search for a contact. Then the call is connected to the contact to which you are transferring.
- Select
to end the call, or it will end automatically when the other party picks up.
Perform a Consultive Transfer
- During a call go to Transfer > Consult first.
- Select the desired contact or search for a contact.
- After the party answers, tap
beside the contact. It prompts you to transfer the call or not.
- Tap OK to complete the transfer. After the transferred party answers the call, the call is transferred successfully.
7. Hold or Resume Calls
When you are in a call, you can place an active audio call on hold and resume the call when you are ready.
- During a call, tap Hold.
- When ready to resume, tap Resume.
8. Mute or Unmute Audio
You can mute the microphone during an active call so that the other party cannot hear you.
- During a call, tap
on the screen.
- To resume audio, press
again.
9. Managing Phone Contacts
Add Contacts from the Directory
- From the People screen, tap .
- Tap
- Enter the search criteria.
- Tap the desired contact and select a group.
- Save the change. The contact appears in the selected group.
Add Contacts to a Specific Group
- From the People screen, select All Contacts or a specific group.
- Click the three dots and select Add to group.
- Select the desired group.
- The contact is added to the selected group.
Remove Contacts from the Group
- From the People screen, select a specific group.
- Click the three dots and select Remove from group.
- Select the desired group. You remove the contact from the selected group successfully.
- From the Calls screen, tap RECENT.
- Tap
. The contact appears in the FAVORITES list.
- From the Calls screen, tap FAVORITES.
- Tap the three dots on the desired contact.
10. Phone Settings
By default, the light theme is enabled. You are allowed to change between light and dark theme.
- Tap the account avatar and go to Settings > Appearance > Dark. It prompts that it will restart the app to switch the theme.
- Confirm the option. After you restart the phone, the screen is displayed as follows
If your phone cannot automatically obtain the time and date, you can set the time and date manually.
- Tap your account avatar and go to Settings > Device settings > Time & Date.
- Select Manual Settings from the Type field and tap OK.
- Enter the specific date and time in the Date and Time field respectively.
Change the Time and Date Format
You can change the time and date format. The following formats can be displayed:
Date Format
Example(2018-05-30)
WWW MMM DD
Wed May 30
DD-MMM-YY
30-May-18
YYYY-MM-DD
2018-05-30
DD/MM/YYYY
30/05/2018
MM/DD/YY
05/30/18
DD MMM YYYY
30 May 2018
WWW DD MMM
Wed 30 May
MM/DD/YYYY
05/30/2018
- Tap your account avatar and go to Settings > Device settings > Time & Date.
- Select the desired date format from the Date Format field.
Select the desired time format from the Time Format field.